Cancellation & Privacy Policy

Last updated: January 2026

TravelSukham (referred to as we, our or us) is committed to protecting the privacy of every visitor and customer. This Privacy Policy describes how we collect, use, store and safeguard your personal information when you visit our website or use our travel services.

1. Information We Collect

We collect information you provide directly to us when you book a trip, request a quote, fill out an inquiry form, subscribe to our newsletter, or contact our customer service. This includes:

  • Full name, email address and phone number
  • Passport details and date of birth (required for international bookings)
  • Travel preferences, accommodation choices and meal requirements
  • Billing and payment information processed via secure payment gateways
  • Emergency contact details for trips requiring them

We also automatically collect certain information when you visit our website, including IP address, browser type, device information, pages visited and time spent. This data helps us improve the website experience.

2. How We Use Your Information

Your information is used to:

  • Process bookings, issue travel documents and confirm reservations
  • Communicate trip updates, itinerary changes and travel reminders
  • Provide customer support and respond to inquiries
  • Send marketing communications about travel deals (only with your consent)
  • Process visa applications when you opt for our visa services
  • Improve our services, website and customer experience
  • Comply with legal obligations, tax requirements and regulatory compliance

3. Sharing Your Information

We never sell your personal information. We share your information only with trusted travel partners necessary to fulfil your booking, including:

  • Airlines, hotels, transportation providers and tour operators
  • Visa processing authorities and embassies
  • Insurance providers when you opt for travel insurance
  • Payment processors for secure transaction handling
  • Government authorities when required by law

4. Data Security

We implement industry-standard security measures including encryption, secure servers, access controls and regular security audits. Payment data is processed through PCI-DSS compliant gateways and is never stored on our servers in raw form.

5. Cookies

Our website uses cookies to remember your preferences, analyse traffic and personalise content. You can disable cookies through your browser settings, though this may affect certain website features.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal record-keeping requirements)
  • Opt out of marketing communications at any time
  • Request a copy of your data in a portable format

7. Children's Privacy

Our services are not directed to children under 18 without parental consent. We do not knowingly collect personal information from minors. If you believe we have collected information from a child without parental consent, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The Last Updated date at the top of this page reflects the most recent revision. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at info@travelsukha.com or call +91 98989 86619.

Address: 340, 3rd Floor, Titanium City Center Mall, Anandnagar Road, Satellite, Ahmedabad, Gujarat 380015.