Terms & Conditions

1. Introduction

Welcome to Travelsukham.
By using our website and services, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please do not use our services.

2. Services Offered

We provide the following travel-related services:

• Airline Ticketing
• Visa Assistance
• Hotel Reservations
• Cruises
• MICE (Meetings, Incentives, Conferences & Exhibitions)
• Destination Weddings
• Events & Travel Concierge

3. Booking and Payment

• All bookings are subject to availability.
• Prices are subject to change without prior notice due to currency fluctuations, airline policies, or third-party supplier changes.
• A booking is confirmed only upon receipt of full or partial payment as required.
• Payments must be made using the accepted methods listed on our website.
• We are not responsible for any bank fees, transaction charges, or exchange rate fluctuations.

4. Cancellations and Refunds

• Cancellation policies vary by service provider (airlines, hotels, cruise lines, etc.).
• Refunds, if applicable, will be processed as per the respective provider's terms and may be subject to processing fees.
• Visa application fees are non-refundable once submitted.
• In the case of force majeure (e.g., natural disasters, pandemics, government-imposed travel restrictions), refund policies will depend on service providers.

5. Visa Assistance

• We provide visa guidance and documentation support; however, visa approval is at the sole discretion of the respective embassy or consulate.
• We are not responsible for any visa denials, processing delays, or additional requirements imposed by embassies.
• It is the traveller’s responsibility to ensure that all provided information is accurate and complete.

6. Travel Insurance

• We strongly recommend purchasing travel insurance to cover unexpected circumstances such as trip cancellations, medical emergencies, and baggage loss.
• We are not responsible for any losses arising from lack of insurance coverage.

7. Passenger Responsibilities

• Travelers must ensure they have valid passports, visas, and any other necessary travel documents.
• Travelers must comply with all airline, hotel, and destination country regulations.
• We are not responsible for denied boarding, immigration issues, or missed flights due to incorrect documentation.

8. Limitation of Liability

• We act as an intermediary between travellers and third-party service providers (airlines, hotels, cruise lines, etc.). We are not responsible for any issues, losses, or damages caused by these third parties.
• We shall not be liable for any direct, indirect, or consequential damages resulting from travel disruptions, cancellations, or changes by suppliers.

9. Changes to Itineraries

• We reserve the right to modify travel itineraries due to unforeseen circumstances such as weather conditions, airline schedule changes, or supplier availability.
• Any additional costs resulting from itinerary changes will be borne by the traveler.

10. Special Requests and Preferences

• While we strive to accommodate special requests (e.g., meal preferences, seat selection), we cannot guarantee availability as these are subject to airline and hotel policies.

11. Privacy Policy

We collect and use personal information as per our Privacy Policy, which outlines how we handle data security and confidentiality.

12. Governing Law

• These Terms & Conditions are governed by the laws of Gujarat.
• Any disputes arising from these terms shall be subject to the jurisdiction of the relevant courts in Gujarat.

13. Amendments

We reserve the right to modify these Terms & Conditions at any time. Changes will be posted on our website and will take effect immediately upon posting.

14. Contact Information

For any questions or concerns regarding these Terms & Conditions, please contact us at:

Email: info@travelsukha.com

By using our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.